Satisfi Labs, a Tampa, FL-based provider of a conversational experience platform designed to transform customer engagement, raised an undisclosed amount in Growth funding.
The round was led by Level Structured Capital.
The company intends to use the funds to accelerate its expansion and continue to enhance and expand its product pipeline.
Led by CEO Donny White, Satisfi Labs is a conversational experience platform designed to transform customer engagement for destinations and experiences. Its platform offers the conversational ecosystem needed to connect guests and brands by deploying AI agents, managing conversational journeys, and combining inbound and outbound messaging. Serving over 715 clients across sports, entertainment, and tourism, it empowers brands to deliver personalized, intelligent customer interactions across multiple channels, transforming how businesses connect, communicate, and convert.
In 2024, Satisfi Labs acquired Factoreal, an omnichannel marketing automation platform, to accelerate the expansion of its connected partner ecosystem, which has been rebranded as Marketing Engine. The company also merged its services with Broadw.ai, a provider of AI-powered concierge services for live entertainment and attractions (including Broadway), to strengthen its presence in the live event space.
FinSMEs
27/01/2025